Did you choose temporary travel insurance when booking? You’re covered from the start to the end of your trip. You can find the exact terms and conditions here.

European travellers

European travellers who take out travel insurance through Travelbase are insured by Europ Assistance. The general terms and conditions of the policy are available here . They explain exactly what is and isn’t covered by your insurance.

An accident occurs during your trip. What should you do?

Contact Europ Assistance as soon as possible on the emergency number +32 2 533 75 75. Do this before incurring any costs! Your contact will assess the seriousness of the situation and provide the help you need. You’ll need to provide the policy number so Europ Assistance can check exactly what your insurance covers. Be sure to keep all documents relating to your accident safe.

Policy number: 0005090001

Important when taking out your travel assistance insurance: make sure you enter all your details exactly as they appear on your ID card.

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